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BUYERS GUIDE & TERMS AND CONDITIONS

ARTWORKS
Display of  artworks on the website:
Works may vary slightly from their pictures. The images of the works on our website or social media platforms are for illustrative purposes only. Although we have made every effort to display the colors and attributes accurately, we cannot guarantee that a device's display of the colors and/or attributes accurately reflects the color and/or contours of the given work.

PRINTS
​Are all  the Limited editions signed by the artist : 
Yes, all of our Limited edition prints are signed and numbered by the artist.
 
What is a limited edition and artist's proof:
A limited-edition print shows that the photographer produced a fixed number of prints per size. Once all limited edition prints of a certain image are sold out, no more prints of that size are produced. They enhance the value and appreciation, they become desirable for collectors as supply is limited and they become few and hard to acquire.
Limited edition prints have a processing time of 7-10 days for production plus shipping time.  If you need your order rushed, please contact us at: theartdesignprojectmiami@gmail.com

What is and Archival Print:
Denotes a printmaking process incorporating refined particles of pigment that are resilient to the environmental factors that commonly degrade and erode dye molecules shortening the life of a print. We ensure that all the artists we represent print on the highest industry quality fine art printers using fully archival inkjet pigments on Hahnemuhle papers or any other archival paper available in the market.
Some of our special edition prints are mounted on aluminum or Archival acid-free Mats and backings that help preserve the life of your print. Acid given off by poor quality mats is the chief culprit of paper breakdown and the fading of pigments. Archival mats and backing protect your employment by adding spaces in between the Plexiglass front and the print so they do not touch and cause damage. The acid-free backing keeps dirt and debris out of the frame.​
 
Dimensions or sizes:
The word image dimensions or size refers to the artwork.  The word Sheet size refers to the size of the full image on the paper with the border. The word Border means the image is printed with a blank border.  The word No border or Full bleed refers to when the image is printed to the edge of the paper without any edges.
 
​Do you provide Certificates of Authenticity with your Artworks:
The majority of our Limited Editions prints from our represented photographs are signed, numbered, and dated either on the figurehead or the back of the print.  Some of our artists sign their prints and produce a label with all the information if their signature isn't visible.  If we are selling a piece that doesn't have an existing artist certificate, the artist's signature on the piece as well as the invoice provided by the gallery upon purchase of the work is sufficient to confirm the authenticity of the work. If you have any queries regarding Certificates of Authenticity, please get in touch with our team at theartdesignprojectmiami@gmail.com and we will be more than happy to help.
 
Do you re-release print editions?:
No - most of our Limited Edition prints, which means that we do not re-release once they have sold out. If you have any questions or an edition that caught your eye but isn't immediately available to purchase, please get in touch with us and we will do our best to source the work for you. 
 
Can I request a particular edition number:
In order to request a particular edition number, please get in touch with us directly at theartdesignprojectmiami@gmail.com before placing your order. Please also be aware that although we will do our best, this may not always be possible. 

Can I get my print framed through the art design project:
We work closely with a range of professional framers, we  will be more than happy to help you get your piece framed! Please get in touch with us at theartdesignprojectmiami@gmail.com for a quote. 

SHIPPING

​How are shipping costs calculated:
Shipping costs are calculated based on carrier rates, distance, and the complexity of the delivery,  we have generated a standard price for the size and weight of the item prior to shipping. Prices could change, we will inform you and get your authorization prior to charging any extra cost. ​
 
Packing:
Packaging is determined by the size, type, fragility and specific characteristics of the item. We offer free packaging for standard packaging such as artwork that can be rolled inside a tube or laid flat in a small or medium-sized box.  If the piece you purchased needs to have special packaging, or is a large item that cannot be shipped standard, this may incur an additional cost that is not included in the quoted shipping price. We will notify you in advance to obtain your authorization for the extra charge for this particular packaging.​
 
How do we ship your artwork?
All artworks are carefully wrapped in acid-free tissue paper and properly packaged for delivery. We take great care in packaging the works to ensure each delivery arrives with you safely. Some artworks (sculptural or particularly delicate artworks) may necessitate special packaging or to be crated, this may incur an additional cost that is not included in the quoted shipping price. We will notify you in advance to obtain your authorization for the extra charge for this particular packaging.
 
How long does shipping usually take:
Shipping usually takes between 7 to 10 business days, depending on where you are based. Once your artwork has been dispatched you will be notified via email that your purchase is on its way and provided with tracking details so you can keep an eye out on your piece. If you have any queries regarding a shipment, please get in touch with us at theartdesignprojectmiami@gmail.com and we will be happy to help. We draw our best effort to deliver any of our existing artworks from our archives as soon as we get the order.  If the artist has to produce the artwork or to print a new limited edition,  it will need an approximate time of production of 7 to 10 business days plus a couple of days to properly pack and have it ready to ship. If we are unable to ship your order within the aforementioned timeframe, we will contact you by email with an estimated shipping date, explaining the nature of the delay.
 
Do we ship Worldwide:
Yes, we ship worldwide. All shipping obligations, duties, and taxes are the responsibility of the purchaser.
 
Where can I pick up the artwork, If you have chosen not to pay for shipping: 
You can pick up your artwork at our gallery. After your purchase we will notify you within 24 hours if the artwork is ready for pickup or we would ask for a 3-5 day window while we prepare the artwork for pickup.  Our gallery is open by appointment only, please send us an email or call us to coordinate the date and time to pick up your artwork.
 
Refunds: 

Do you make refunds?
We do not offer refunds unless there is probable cause for the piece to be returned. If you are unsure about our Return policy, please read our Terms and Conditions or get in touch with one of our team at theartdesignprojectmiami@gmail.com

What if my artwork is damaged?
In the exceptional circumstance that your artwork is damaged during transit, please contact us immediately at theartdesignprojectmiami@gmail.com We will do our utmost in order to replace your artwork where circumstances allow us. Please note that if your artwork arrives damaged, you will be asked to provide sufficient evidence; including but not limited to photographic evidence, videos, written accounts, etc. Please note that, if you opt to collect your artwork from us at the gallery, you are liable for any future damage to the work. Please review our Terms and Conditions page for more information.

Dispatch Policy:
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.
 
Confidentiality:
All confidential information, including credit card details, is held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.​

Price and Tax:
All Prices are quoted as "initial price". Please note that prices and availability may change due to current sales.
The price shown for the artwork does not include tax, postage, or packing. The price you pay will not include taxes or customs charges outside the US. Sales tax is solely charged to those who order from and ship to Florida.  

Returns Policy:
We do not accept returns of artwork purchased without cause and adequate justification. Justifications for returning any artwork (examples include limited edition prints, paintings, sculptures, or any other collectible artwork) are limited to damages incurred prior to receipt of the product. Please note that the gallery is not responsible for any damages incurred once the artwork is in its possession, this includes, but is not limited to, defects arising due to failure to follow our oral or written instructions regarding storage, installation and use, or the appropriate maintenance of the work. Please note that if you choose to pick up your artwork from the gallery you will be responsible for any future damage to the artwork.
 
​Copyright:
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Art Design Project or its content suppliers and protected by the United States and international copyright laws. The compilation of all content on this site is the exclusive property of  The Art Design Project and protected by the U.S. and international copyright laws. All software used on this site is the property of The Art Design Project or its software suppliers and is protected by the United States and international copyright laws.

Consumer Rights:
None of the above Terms and Conditions affects your statutory consumer rights.

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